How burger restaurant Siete Sabios achieved their stelar online reputation
Online reputation is key to stay one step ahead of the competition in the highly touristic south of Tenerife.
Customer success story
%
Increase monthly reviews
Nº1
Amongst local competitors
The challenge
- In gastronomy online visibility and -reputation are crucial to success. Potential clients rely on local search and evaluate other people's experience to decide wether visiting a restaurant or not.
- Competition is tough and people take decision within seconds, which leaves no room for errors.
The solution
Siete Sabios got creative when searching for possible review collection opportunities, taking advantage of existing customer touchpoints to achieve their goals.
This is what they did:
- Placement of Rev1ew NFC Tag and Dynamic Rev1ew QR Code on a table display next to the cash desk. Staff was trained to proactively ask customers for reviews after paying.
- A Dynamic Rev1ew QR Code has been printed onto all burger boxes, asking customers to leave feedback about their experience at Siete Sabios.
The result
- Siete Sabios has achieved the highest average rating on Google and Tripadvisor amongst all their local competitors!
- Increase in the number of reviews by 140% after the first four weeks.
+140% on average
🔥 after four weeks
What does the owner say?
SIRO DARINO
OWNER SIETE SABIOS
Using Rev1ew has had a huge positive impact on our business. Many of our clients tell us that they have done online research before deciding to come to visit us. We also hear from a lot of guests that the positive online reviews we regularly get have driven them to come and try our burgers.